Refund policy

Absolutely — here’s a clear, professional return policy for MamaLady based on your requirements (7 days, 10% restocking fee, free return shipping):

MamaLady Return Policy

At MamaLady, we want you to love your purchase! If something isn’t quite right, we’re happy to help with returns under the following guidelines:

Return Window

  • Returns must be requested and shipped back within 7 days of delivery.

Condition of Items

To be eligible for a return, items must be:

  • Unworn, unwashed, and unused

  • In original condition with tags (if applicable)

  • Free of stains, odors, or damage

Restocking Fee

  • All approved returns are subject to a 10% restocking fee, which will be deducted from your refund.

Free Return Shipping

  • We offer free return shipping on all eligible returns within the 7-day window.

Non-Returnable Items

The following items cannot be returned:

  • Final sale or clearance items

  • Gift cards

  • Items showing signs of wear or washing

Refund Process

  • Once your return is received and inspected, your refund will be processed back to your original payment method.

  • Please allow 5–10 business days for the refund to appear, depending on your bank.

How to Start a Return

To begin a return, please contact us at:
📧 mamaladyinc@yahoo.com
Include your order number and reason for return, and we’ll send you a prepaid return label.