Return Policy

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

All bamboo items are handmade, therefore are subject to slight discrepancies. We have a very thorough inspection of all items at the factory as well as when we receive the shipment but sometimes may miss something. Slight discoloration, puckering and a little difference in length is normal. Holes, rips, and large differences in length are NOT normal. If you experience any of these, just send us an e-mail at sleepcozy@mamaladymade.com within 10 days of delivery and we will discuss how to fix the issue. If we do not have a replacement item, than a store credit or a refund may be issued.